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Comment: I changed remote settings to be Business credentials no longer work on the UConn remote gateway.


  1. On Windows 7, open the Start Menu and navigate to "All Programs" > "Accessories" > "Remote Desktop Connection"
    On Windows 8 or 8.1, open the Start Screen, click the Search icon in the upper-right corner and type "Remote Desktop Connection". Click the first item in the list
    On Windows 10, open the Start Menu, click "All Apps", then navigate to "Windows Accessories" > "Remote Desktop Connection"

  2. Click the "Options" or "Show Options" dropdown button

  3. Click the "Advanced" tab, then the "Settings..." button in the "Connect from anywhere" section

  4. A new window will appear. Select "Use these RD Gateway server settings:" and enter the following:
    1. Server name:
    2. Logon method: Allow me to select later
    1. Confirm that "Bypass RD Gateway server for local addresses" is checked

  5. Click "OK"
    Image RemovedImage Added 

  6. Click the "General" tab
    1. Computer: enter the full computer name of your university computer
    2. User name: enter your School of Business username followed by ""
  7. Click the "Connect" button

  8. You may be prompted for credentials to connect to the gateway as well as your computer
    Enter your School of Business username followed by "" and password if prompted
    It may take a minute or two to connect, depending on your network settings


Content by Label
cqllabel in ("remote","desktop","configure") and type = "page" and space = "BUSNIT"
labelsremote desktop configure